Communication Centre Management (CCM)
OBJECTIVE
To review with the participants the key elements of planning and organizing critical functions in which managers formulate the specific goals of an organization, develop the plans for attaining them, divide up the work into individual task and empower the employees of the organization.
- COURSE OUTLINE
- MANAGEMENT
- LEADERSHIP
- ROLE OF AN IDEAL TRAINING MANAGER
- INDUSTRIAL SAFETY
- SUPERVISION AND DELEGATION OF RESPONSIBILITIES
- OVERVIEW OF AFTN
- OVERVIEW OF AMS
- LEADERSHIP AND MOTIVATION
- STAFFING AND HUMAN RESOURCES
WHO SHOULD ATTEND
Staff sponsored by NAMA, FAAN, Aircraft Operating Agencies and other Government organisations with Air Traffic Services related activities
Commencement Date
08/03/2017
